Membership & Engagement Coordinator (MEC)
Unitarian Universalist Church of Palo Alto, CA
One-year, 15 hour/week position
Background: This suburban congregation in the San Francisco Bay Area’s Silicon Valley is thriving in many ways: for example, more involvement in adult programs from music to spirituality groups, acclaimed music and preaching, constructive handling of conflict, broadening engagement in social and environmental justice, a high level of satisfaction with religious education programs, and a strong sense of being a happy, healthy community. The challenges: budgets continue to be tight (resulting in a reduction in staff hours), this year’s Stewardship campaign fell short of our goal and saw a loss of eight pledge units, attendance is flat at best, and membership is declining.
Goal: To devote one year to a push for congregation-wide participation in guiding newcomers (or long-time attendees who have not joined) into membership, and newcomers and new members into greater engagement in congregational life.
Therefore, we have committed to a four-part initiative: (1) Expand the Membership & Growth Committee to have six or more members who are enthusiastic about working on this project for one year; (2) Have the Parish Minister work closely with Membership & Growth; (3) Make this project the top Board priority this year, with their participation in other ways such as work with a consultant on their role in growth and membership engagement (this was quite effective nine years ago); and (4) Hire, for one year, a part-time Membership & Engagement Coordinator (MEC) who spends about 1/3 of their time modeling a proactive welcome of newcomers/new members, and the other 2/3 training and supporting volunteers in membership and engagement.
Timeline: September 1, 2018-August 31, 2019
Time/hours: 15 hours a week, of which five must be 9 a.m. – 2 p.m. Sundays; other hours negotiable
Accountability: Supervised by the Parish Minister, Rev. Amy Zucker Morgenstern. MEC reports in writing to Board monthly and meets with Parish Minister no less often than 2x/month.
Partners with: Membership & Growth Committee and Board. Coordination and communication with Board members holding the portfolios of Volunteers and, to a lesser extent, Small Groups and Social Justice, is also important.
Supported by: Church Administrator and Administrative Assistant (including volunteers) in such areas as database support.
- Be a prominent and effective support/point of first contact for newcomers
- Meet one-on-one (as strategic use of time allows) with newcomers/new members to connect them with opportunities such as small groups, volunteering, and social justice
- Coordinate new-member classes with assistance from Parish Minister and others
- Train volunteers in membership skills (for example: greeting, calling visitors, welcoming newcomers to small groups, inviting people to join congregation)
- Pass gathered information promptly to administrative staff for entry in membership database.
Experience, Knowledge, Skills and Qualities:
- Personal warmth and a friendly, open manner
- Skill in interpersonal relations and group dynamics
- Commitment to welcoming individuals of diverse backgrounds and particularly attuned to issues of race, ethnicity, and physical & mental ability
- Self-motivation, good organization, detail orientation, ability to follow through with and delegate responsibilities
- Collegial and collaborative approach to other leaders, lay and professional; however, the sense of personal authority to make recommendations to a board, committee, and staff and expect them to be accepted
- Clear written and spoken English
- Knowledge of, or willingness and ability to learn: Word, Excel, Google Drive, Realm, WordPress.
- Experience with Unitarian Universalism
- Knowledge of, or willingness to learn, Unitarian Universalist purposes, principles, sources, history, and traditions.
- Experience in a faith community
- Experience as a membership volunteer or staff member
- Clear boundaries as a staff member who is among and closely involved with, but not one of, the members of a community.
Salary and benefits
As recommended by the UUA, the salary will be $15,544 – 20,925 depending upon experience. We also make up to $200/month payment towards your health insurance premiums upon documentation of enrollment.
Please send resume and two references to the Membership & Engagement Coordinator Hiring Committee, email@example.com. Letter of interest optional. We will begin reviewing candidates’ materials July 24.