New to Zoom and need some help on your Computer, Tablet, or Smart phone?

The first step is to download Zoom onto your computer, tablet, or smartphone:

The next step is to install Zoom and then find the meeting link with password to access the Sunday service. The links are sent out a few days before each Sunday through the uucpa announce and cre mailing lists.

  1. Open the Zoom desktop client or smartphone client.
  2. Join the service by clicking on Join a Meeting
  3. Enter the meeting ID number and your display name (i.e. First Last).
  4. Or, it may be easiest to click the link below to automatically launch Zoom and join the appropriate service:
  5. Please try to join the service at least 10 minutes early so that you can get familiar with the controls.
  6. When you are successfully connected you should see a screen like one of the following:
Waiting for the host to start this meeting
(We recommend you click on the [Test Computer Audio] button so you can test your speaker and microphone before joining the service.)
Please Mute audio and turn off video
(If you see this screen above, then you are all ready and just need to make sure you mute your audio and turn off video. See next section below for steps on this.)

Please note: During the service, if you try to unmute yourself when it is not allowed, you will see a warning message: “You cannot unmute yourself because the host muted all participants“. There will be times during the service when the host will allow you to unmute yourself.

Audio and Video Controls

(Mute and Stop Video buttons are on the left-hand bottom edge of your screen)

Mute/Unmute Audio:

Audio Controls (click the ^ arrow next to Mute / Unmute): Allows you to change the microphone and speaker that Zoom is currently using on your computer, leave computer audio, and access the full audio settings.

Keyboard shortcuts for Audio:

  • Alt+A (Windows)
  • Cmd-Shift-A (Mac)
  • Or Press and hold SPACE bar to temporarily unmute yourself: If you are muted in a meeting, allows you to unmute by pressing and holding the SPACE bar

Start/Stop Video:

Video Controls (click the ^ arrow next to Start/Stop Video): Allows you to change the video settings that Zoom is currently using on your computer.

Keyboard shortcuts for Video:

  • Alt+V (Windows)
  • Cmd+Shift+V (Mac)

These keyboard shortcuts are handy toggles for times during the service when we ask everyone to share their audio and video. Download a list of all shortcut keys: (Word doc with both Win and Mac)

Traditional Phone:

You can join the service using a traditional phone. This is useful when:

  • you do not have a microphone or speaker on your PC/Mac,
  • you do not have a smartphone (iOS or Android), or
  • you cannot connect to a network for video and VoIP (computer audio)

You will be prompted to enter the meeting ID – provided to you by the host, followed by #. You will also be prompted for the password which is sent to you in email.

Dial by your location
+1 669 900 6833 US (San Jose)
+1 346 248 7799 US (Houston)
+1 253 215 8782 US
+1 301 715 8592 US
+1 312 626 6799 US (Chicago)
+1 929 436 2866 US (New York)
Find International numbers: https://zoom.us/u/abrr07IpdA

How do I change settings in the desktop client or mobile app?

You can use the Zoom Desktop Client and Mobile App to change some settings without logging in to the Zoom web portal. See details at: https://support.zoom.us/hc/en-us/articles/201362623-About-Settings

You can also test your video camera with Zoom before joining the service to ensure that the camera is working correctly.

Where can I watch Zoom training videos?

Frequently Asked Questions (FAQ)

The following are answers to some of the most common questions or problems users come across.